It/s hard to say, if SW is making the problems. If you send me the parameters of your machine i can make some diagnose, if you want? you know how to download the parameter to you USB?
1.Go to DATA I/O menu
2.On the left side select USB menu.
3. On the right side select DIR SELECT. Now input new directory or existing One, in wich you will save the paramters. Then klick OK
4. Then on the left side select NC-ğUSB menu. Now with TAB key on your nice keyboard select left downer window and with input button select all the parameters. Then on the right side select START to copy the parameters to usb.
Then upload them here:
URLMM